FAQs
Access thorough responses to common questions and key concerns.
Common questions and answers
We are dedicated to providing support with any inquiries you may have during the term of your loan, alongside our competitive rates. Whether you are a first-time buyer or an experienced investor, we are here to assist you at any time.
What does a broker do?
A broker is a finance expert who collaborates with you individually to explore your borrowing objectives and assess how much you may be eligible to borrow. They generally offer a more personalised service compared to a lender and have access to a variety of loans from different lenders, enabling them to identify the most suitable loan terms for your circumstances.
Do you charge fees for home or investment loans?
When you secure a loan through a broker, there are no additional repayments or fees. Brokers receive a commission from the lender for bringing in new business, but this does not impact your interest rate or other terms of the loan.
Is it more expensive to use a broker?
Engaging a broker comes at no cost to you, as the lender compensates your broker. With access to a wide range of loan products from numerous lenders, brokers are equipped to identify the most suitable loan for your individual situation. Typically, this involves a mix of the lowest interest rates available at that time and the features that best serve your needs.
Some brokers may impose service fees, which should be disclosed prior to offering their services.
How much can I borrow?
Our borrowing calculator can provide a good estimate of your potential borrowing capacity, but for a more accurate evaluation, we encourage you to reach out to our team. We can review your options together and discuss your specific circumstances in greater detail.
Should I choose a fixed or variable rate?
As the name indicates, variable-rate home loans have interest rates that fluctuate over time. They often offer greater flexibility compared to other loan types, featuring options like redraw facilities and additional payment capabilities. However, they do not guarantee fixed repayment amounts.
In contrast, fixed-rate home loans provide predictable monthly repayments, allowing you to know exactly how much you will pay each month throughout the loan term. While these loans might lack some flexibility in features, they offer borrowers certainty for budgeting their repayments.
When deciding which loan type suits you best, consider what matters most to you—whether it’s flexibility or the assurance of stable monthly repayments.
Which lenders do you partner with?
Through our connection with a mortgage aggregator, we have the benefit of sourcing loan options from over 40 different lenders. This enables us to assist you in discovering several suitable options for your unique situation.